FAQ

Frequently Asked Questions

The Campervan

All our Campervan drive like cars. They have all the features of a modern European vehicle like ABS, Airbags and power steering. As you have a lot of equipment on board (cutlery, glasses…) you always have to store everything first before you start driving. Loose items are dangerous items.

In every Campervan, we have 2 built-in batteries: The starter battery, which starts your engine and the house battery, which will supply everything else with power. It depends on the type of appliances you use and how often you use them as well as how often you drive, as driving recharges both batteries.

Every Next Camper is equipped with a 150W solar system, which will provide you with extra power! If you have sunny days, your solar panel is charging the house battery. In general, you should be able to produce as much power as you spent. Meaning you don’t run out of power. 

Please note: You are still able to start the engine when your house battery is empty! We are using the best batteries on the market to provide you with power as long as possible. 

You will need to be plugged into the power supply when your batteries are empty and you are not going to keep on driving or the sun is not shining to charge your batteries with the solar panel.  All our 230 V plug sockets (used for hair dryer, charging Laptop or batteries…) only work when you are plugged into the power supply. 

All our Next Breeze Campervans have petrol engines while the Next One fleet contains petrol as well as diesel vehicles. 

All our vehicles got officially tested and are self-contained… It means you have enough equipment on board to get along for a few days in the wilderness– without leaving any traces behind. With Next Campers, you can enjoy the freedom of being able to camp anywhere camping is allowed and park your vehicle on every campsite. You will find the most beautiful campsites and save money at the same time!

All your Campervans have automatic transmissions.

2 adults + 1 child  can travel in our Next ONE Campervans, while the Next BREEZE is designed for 2 adults.

No, we don’t provide GPS or navigation systems. We believe that Google Maps is the best choice to find your way throughout New Zealand. It is always up to date and knows nearly every street, even gravel roads. In order to use it, you will need to have Internet on your smart phone. Alternatively, you can use Google Maps offline. Simply download your desired maps and use them without being connected to the internet.

We know that you want to stay in touch with your family and friends while you’re on your trip. Furthermore, you maybe want to make them jealous by posting nice selfies! The best way to go is to buy a prepaid SIM Card in New Zealand. We will have a selection at our depot, so you can choose your desired deal when picking up your Camper.

We recommend Spark. You can get prepaid deals starting at 19,99 NZ$ with 4 GB Data, which is enough to use Google Maps, Messenger or WhatsApp. 

Suitcases are difficult to store in a Campervan, so we suggest you pack your luggage into soft bags that can be easily folded away. Alternatively, you can unpack the contents of your suitcases into your Campervan and store your empty suitcases at our depot. 

No. Smoking is strictly forbidden in our Campervans.

We provide electric heaters for our Campervans to keep you warm when travelling in wintertime. Those heaters only work when you are plugged into a power supply on your campsite.

All our Campervans have a Bluetooth radio to listen to music while you are on your trip. You can easily connect your smart phone via Bluetooth, AUX or USB. Please note, our Campervans have no CD Players.

For now, we don’t offer bike racks for our Campervans. If you still need to transport your bike, give us a call and we will figure it out together. 



Renting

To get the grips on how booking works, please have a look at How to make a booking.

If you are planning on visiting New Zealand between November and February, especially during the Christmas and Easter periods, you should book your camper at least half a year in advance. This is the only way to make sure you are getting the desired vehicle as Campervans are renting out quickly!

Bring your credit card(s), driver’s license (if not in English you will need an official translation/ international driver’s license) and your passport with you. If you would like to name additional drivers, we will need to see their driver’s licenses as well.

No. Visitors with a valid driver’s license for a vehicle of the same class as our Campervan from their home country are legal to drive in New Zealand. Licenses are valid for one year from the date you enter New Zealand.

Yes. We provide complimentary transfers from Christchurch airports and airport hotels to our base at the start and end of your trip.

Yes. We offer a range of comfortable and safe child seats for your little ones at no extra cost. Please let us know about the age of your child when inquiring, so we can make sure there is the right one available for you. 

Pick up and Drop off of the Campervan is only possible in Christchurch at our Depot:

731 Harewood Road

8051 Harewood

Christchurch

Road users with a petrol vehicle contribute to the funding of our land transport system automatically when purchasing petrol at a petrol station. Road users driving a diesel vehicle pay road user charges separately. The Road User Charge Recovery Fee is based on actual kilometres travelled in your Campervan, so you only pay for what you use. 100 km costs 7.24NZ$ at the moment. The Road User Charge Recovery Fee is payable at the end of your hire.



Camping

New Zealand offers many campsites such as Holiday Parks, Department of Conservation (DOC), Campable or Freedom Camping. Because all Next Campers are certified self-contained, all options are possible. Making your choice should be based on your budget and your requirements. For more information have a look at our Camping in New Zealand page.

Campsites are easy to find on specific maps, Google or by watching out for campsite road signs while you are driving. By far the easiest way is using the Camper Mate App on your smartphone. This app can help you find nearly every campsite in NZ, recommendations, prices, photos and much more. For more information, please visit Camper Mate’s website.

The so-called “freedom camping” is now tightly controlled in most areas and strictly prohibited in most popular tourist destinations. Other areas may allow freedom camping in designated areas. Please always look out for ‘No overnight camping’ signs or ask locals if you are unsure. To avoid more restrictions, please be a responsible camper. It is easy to do so and you will find all the information about it at our Camping in New Zealand page.

All our vehicles are certified self-contained. This means they have been approved for freedom camping in places where freedom camping is permitted. As there are a few things to consider while freedom camping, we highly recommend you to read our instructions about it.

Free dump stations are easy to find all over New Zealand at convenient locations. At those stations, you can fill up freshwater, dump your waste water and empty your toilet. Our team will show you how everything works while handing over your Campervan.

A reservation or pre-booking is usually required from the 26th of December to the 16th of January, holiday weekends as well as summer and Easter holidays. Check out Camping in New Zealand to find more information about different campsites.



New Zealand

As New Zealand is an island nation sitting isolated in the Southwest Pacific, the weather tends to be pretty unpredictable. For more information, please have a look at Met Service NZ.

The busiest times of the year for tourism is during the summer months: December to March. The peak of the summer season goes from December 26th (Boxing Day) for about three weeks as this is when many New Zealanders take their holidays. Easter and school holidays can also be very busy.

New Zealand is a very safe country. We recommend exercising normal safety precautions. An offense like theft is by far the most common type of crime. Visitors should follow simple precautions as do not leave belongings unattended or forgot valuables in the plain sight in the vehicle.

In New Zealand, some rules and conditions may be different from the ones in your home country. Please take a few minutes to read our Driving in New Zealand guide, which will help you to stay safe while being on the road.

Tap water is safe to drink in most areas. In isolated areas, look out for signs saying that the tap water is not suitable for drinking. Boil, filter or chemically treat this water to protect yourself from Giardia, a water-borne parasite. If you are planning to do a lot of hiking, you should consider purchasing a water filter available from most good outdoor stores.

New Zealand power outlets accept plugs with two flat oblique blades, with a vertical ground (or inverted V). Very few other countries use this format, so you will probably need a travel plug adapter.

New Zealanders or “Kiwis” are supposed to be the friendliest people in the world. People like to have a chat with you, being very helpful, supportive and trustworthy. 

Hey, we are not in Australia! 😉

No, there are no snakes or crocodiles. We do have one poisonous spider, the “Katipo” – sightings of which are about as common as the sight of a Hobbit… The most “dangerous” creatures you meet are possums or curious Keas, which are trying to steal your shoes in front of your Campervan…

New Zealand’s unit of currency is the New Zealand Dollar (NZ$). All major credit cards can be used in New Zealand, with Visa and MasterCard accepted most widely.



Questions?

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